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Email support
Support
Need a hand with Boxylab? Here's how to reach us, and answers to the questions we get most.
Contact us
We usually reply within a couple of days.
Frequently asked questions
How do I connect my bag?
Turn on Bluetooth, open Boxylab, go to the Devices tab and tap your bag when it appears.
My bag won't connect.
Make sure the bag is powered on and nearby, and that Bluetooth is enabled for Boxylab.
How do I join the beta?
Boxylab is in closed beta on iOS. Email us and we'll send a TestFlight invite.
How is my data handled?
See our privacy policy.
How do I delete my account?
Email us from your account address and we'll delete it.